Refund Policy

Last updated: September 15, 2026 · GrowFitFL, LLC

This Refund Policy applies to all purchases made through GrowFitFL Club at members.growfitfl.com. The Club offers monthly and yearly billing. Please read this policy before completing your purchase.

1. Club trials and refunds

Monthly includes 7 free days, then $29 a month with no additional money-back guarantee. Yearly includes 7 free days, then $199 with a 14-day money-back guarantee from the first charge. Cancel renewal anytime. Refunds required by law and earlier written promises remain honored. Cancel before the seven-day trial ends and you pay nothing. These terms apply to new purchases made under this policy; any more generous guarantee shown when you joined will still be honored.

To request a refund under the yearly 14-day guarantee:

• Email contact@growfitfl.com with "Refund Request" in the subject line.
• Include the email address associated with your account and the approximate purchase date.
• We will process your refund within five business days of receiving your request. Refunds are issued to the original payment method.

Monthly payments, and yearly payments after the first-charge 14-day window, are non-refundable except where required by law or under an earlier written promise. You retain full access to the Plan through the end of the month or year you paid for. We do not provide prorated refunds for unused portions of a paid month or year.

2. Cancellation

You may cancel your subscription at any time from your account settings at members.growfitfl.com/settings, or by contacting us at contact@growfitfl.com. Cancellation stops future charges. Access continues through the end of the month or year you paid for. If you cancel during the 7-day free trial, no charge is made and access ends when the trial ends.

Cancellation does not delete your account or erase your garden data. You can re-activate your membership at any time.

3. Included Welcome Book

New club memberships are digital and do not include printed books. Any physical benefit promised with an earlier purchase is still honored under that purchase’s terms.

4. GFC-1 Credential

The GFC-1 credential is earned through completion of the masterclass curriculum and is included with any active membership. Earning the credential does not create any additional payment obligation. If you cancel renewal, access continues through your paid period. A full refund may end the access funded by that payment; access from another valid purchase remains unchanged, but credentials already issued remain valid unless revoked for conduct reasons as described in the GFC-1 Code of Conduct.

5. Backyard Coaching Program, One-Time Purchase

The Backyard Coaching Program is sold by application only and is a one-time payment. It is not a subscription and does not renew automatically. There are three packages:

• Backyard Coaching: $12,750. The full program, delivered remotely.
• Coaching plus On-Site Visit: $19,680. Everything above, plus one in-person visit.
• The Complete Package: $38,600. Everything above, plus twelve monthly calls across a full year.

The coaching term is 16 weeks. The refund terms below apply to all three packages.

Refund window. You may request a full refund within 7 days of your purchase date, but only if you have not yet submitted your coaching intake form. Once you submit the intake form, your personalized work begins and your purchase is final and non-refundable, even if you are still within the 7-day window.

No intake submitted yet. Email contact@growfitfl.com with "Refund Request" in the subject line within 7 days of purchase and we will process your refund promptly.

Intake submitted. Submitting your intake form starts the coaching process. Jermaine and Toni begin reviewing your yard photos and video and preparing your private review. No refunds are available after that point, regardless of when in the 7-day window you submitted.

The Annual plan guarantee does not apply here. The 14-day money-back guarantee that applies to a standalone GrowFitFL Club subscription does not apply to the Backyard Coaching Program or to the 12 months of access included in it.

Physical books. Your three books ship after you submit your intake form. Books that have shipped are not returnable or refundable under any circumstances.

What is included: one private yard review video (15-25 minutes recorded by Jermaine and Toni for your specific yard), a written Game Plan, 16 weeks of Coaching Concierge access with two follow-up video credits, 12 months of full GrowFitFL Club membership, and three printed books shipped to your door. The included membership ends after twelve months and does not automatically convert into a paid subscription. You may choose to purchase membership at the then-current annual price.

Coaching guidance under this program is educational content for hobby food gardening. It is not professional landscaping, agricultural, or medical advice.

6. Seasonal Challenges (Fall Garden Kickoff Challenge)

Seasonal challenges, including the Fall Garden Kickoff Challenge, are included in GrowFitFL Club. They are not sold separately. There is no challenge purchase price, no separate challenge guarantee, and no upgrade credit.

What is included. Your membership gives you the challenge program for each season, the Plan's members-only video library, and The Southern Grow Guide plant reference in full (764 plant files). Access lasts only as long as your membership is active. It is a limited right to view the videos inside the Plan. It is not a download right, a permanent license, or any form of ownership.

Members-only videos are private content. Members-only videos are not published on our public YouTube channel or on any other public platform. They may not be downloaded, screen-recorded, copied, re-uploaded, shared, forwarded, publicly displayed, or distributed outside the Plan by any means. Sharing a members-only video, link, or login with a person who is not an entitled member is a breach of these terms and of our Terms of Service. We may terminate the account of any person who does so, without refund, and pursue takedown and legal remedies. Full terms are in Section 6 of the Terms of Service.

Refunds. Because seasonal challenges are part of the membership, they have no separate refund terms. The monthly or yearly refund terms in Section 1 apply to your chosen membership, which includes them.

7. GFC-Pro, GrowFitFL Certified Garden Professional, One-Time Purchase

GFC-Pro is a one-time purchase of $499. It is not a subscription and does not renew automatically. It includes twelve months of GrowFitFL Club membership and the Pro track: five Pro modules of thirty lessons with their knowledge checks, and six assessed stages, being a written garden assessment of a real yard, a simulated client consultation, three practice teaching submissions, a business build and a launch plan. It also includes the AI mentor, the Pro Desk, a certificate, a badge, a permanent public verification page, and a listing on the public GrowFitFL map. The membership portion opens on day one.

Refunds. GFC-Pro is refundable in full within 14 days of purchase, before your first Pro assessment submission. Reading Pro lessons, exploring tools, and taking lesson knowledge checks do not end eligibility. Sending your first Pro assessment for review ends this voluntary guarantee, even within the 14 days. The refund window runs from purchase, not submission. Refunds required by law and earlier written guarantees remain honored. The included twelve months of membership are part of the one-time purchase and are not refundable separately or prorated.

After the first year. The included membership ends after twelve months and does not convert into a paid subscription on its own. Your certificate and your public verification page are permanent and stay live whether or not you hold a membership, so a client can always confirm your credential. Your listing on the public map is promotional and stays live only while you hold an active GrowFitFL Club membership, which you may continue on a monthly or yearly plan at the then-current price. If the membership lapses the listing is paused, not deleted, and it is restored when you renew.

What the credential is. GFC-Pro certifies that you completed the GrowFitFL method and met the published standard on every stage of the program. It is not a horticulture degree, a state license, or a Master Gardener credential. We may revoke it for misrepresentation under the Terms of Service.

No guarantee of income or clients. GFC-Pro is an education and credentialing program. We do not guarantee that you will earn any amount of money, obtain any client, or build a profitable business. Any figures or examples in our materials are illustrations, not promises and not typical results. You are responsible for your own business decisions and for meeting every licensing, insurance, permitting and tax requirement that applies where you work.

Next Step private calls

A Next Step call costs $400 once for 60 minutes. Cancel more than 8 hours before the scheduled start for a full $400 refund to your original payment method. Cancellations 8 hours or less before the scheduled start, including missed calls, are not refundable. To choose a different date, cancel under this policy and book a new available time.

Use Cancel this call under Your sessions on the session page. The confirmation shows whether a refund applies before you cancel. Bank processing time may vary. Cancelling a call does not change your membership. Earlier accepted terms and refunds required by law remain honored.

8. Exceptions and Disputes

GrowFitFL reserves the right to grant or deny refunds outside the above policy at our discretion in exceptional circumstances. If you have a billing dispute, please contact us before filing a chargeback with your payment provider. Unauthorized chargebacks may result in account suspension.

If you believe a charge was made in error, email contact@growfitfl.com within 30 days and we will investigate promptly.

9. Contact

Refund questions: contact@growfitfl.com (subject line: "Refund Request")